At WinTech, our main task is to deliver a high-quality final product that meets international specifications and standards that also fulfills all the requirements and needs of the customer wherever he is. In order to provide distinguished technical services to many customers in the world,our focus was placed on supervising sales centers and after-sales service, thus making WinTech profiles the most prestigious products in the global markets. WinTech operates UPVC production plants in Algeria, Iran, Ukraine, India, Azerbaijan, Tunisia, Turkey and Syria, as well as having sales offices in 54 countries around the world.
We at WinTech have a special customer-oriented approach in order to achieve their complete satisfaction. Our goal is to build a long-term relationship with the customer, so it is always evaluated to know if the customer’s requirements are met and meets the quality standards. Our team is prepared to adapt the changing requirements of customers. Reports and complaints from customers are dealt with objectively, cautiously and confidentially, and in a manner that does not contradict the legal conditions and rules.
By achieving international standards and specifications for quality and production, changing requirements for facing climatic and environmental conditions are met, as well as avoiding technical problems that the customer initially overlooks.
By studying and verifying customer requirements and considering them at all stages of production, it is ensured that the final product will meet the customer’s approval, especially by adopting a special strategy based on customer advice, discussion with the sales staff, offering all available options for the product and showing him the disadvantages and advantages of each option and that also adds the advantage of dealing with the changing requirements of the customer according to different circumstances